Privacy Policy

Our greetings and welcome to Trade11, https://trade11.net, a website-hosted user interface managed and operated by Trade11 Corp LLC (the “Interface”). Trade11 (hereafter also “We”) offers online software as a service (SaaS) through the website https://trade11.net & https://trade11.io (hereafter – “Website”). Our software (hereafter – “Software”) enables you to trade and invest in cryptocurrencies by means of an automatic crypto trader bot – of which (solely) you control and configure the settings. To provide you with our Services, we might need (and sometimes obliged by the law) to collect your personal data. We strictly follow industry best practices and adhere to the rules set forth in the General Data Protection Regulation, OPPA, CAN-SPAM and COPPA.

1. What types of personal information do we collect?

While providing our services we collect:

• IP address
• Your Username
• Your Email address

2. Where do we store and process data of EU citizens?

We store and process your data on the territory of the EU. Please note that we identify your jurisdiction based on your IP address.

3. Who is the data controller?

Trade11.net & Trade11.io

4. Who is the data processor?

Trade11 Corp LLC

5. Can I modify my personal data?

If you are a registered user of our Services, you can do so in your account settings. You may correct, delete, or modify the personal information you provided to us and associated with your account.

6. Do I have a right to access my data?

In the case you are a EU citizen and want to exercise your rights enshrined in art. 15 of GDPR, please write us at [email protected]

7. Law and Harm

Notwithstanding anything to the contrary in this Privacy Policy, we may preserve or disclose your information if we believe that it is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to protect the safety of any person; to address fraud, security or technical issues; or to protect our or our users’ rights or property. However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to a government’s request for disclosure of your information.

8. Right to be forgotten

If you want to close your account and delete all information that would allow anyone to identify you, please write to us at [email protected]. Please note that such a request will also terminate your Trade11 account permanently. No refund policy allowed as per terms as assets / funds stored on your account only.

9. Privacy Policy

The Privacy Policy describes the ways we collect, use, store and disclose your personal information. You agree to the collection, use, storage, and disclosure of your data in accordance with the privacy policy.

If you are located in the EEA, UK, or Switzerland, you may take advantage of Your Online Choices. This service allows you to select tracking preferences for most of the advertising tools. As such, it is recommended that you make use of this resource in addition to the information provided in this document.